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Customer Agreement and Privacy Policy for Quantum LeapGold and Silver LLC

Effective Date: August 14, 2024

Privacy Policy

YOUR INVESTMENT ACKNOWLEDGEMENTS, REPRESENTATIONS ANDWARRANTIES

We stand behind every product we sell, and guarantee the authenticity of all our products. Weonly conduct business with residents of the United States and their US bank. For concerns overthe Patriot Act, we do not do business with any foreign individual.By investing in precious metals, you understand that it carries inherent risks and may not besuitable for everyone. It is strongly recommended that you consult your own financial advisor(s)before making any investment decisions. Remember, past performance is not a reliable indicatorof future outcomes. Investing in precious metals can involve significant risks, making them anunsuitable option for certain individuals. Carefully assess whether precious metals align withyour personal investment goals before making any financial commitments. Quantum Leap Goldand Silver does not provide recommendations, forecasts, or guarantees regarding future prices orthe performance of precious metals. Please note that precious metals are not insured by the FDICand may lose value.You represent and warrant to Quantum Leap Gold and Silver LLC that you have sufficientexperience and knowledge to make informed decisions to purchase from or metals to QuantumLeap Gold and Silver LLC.You also acknowledge that you are exposed to various risks, which are beyond the control ofQuantum Leap Gold and Silver LLC, and accept that Quantum Leap Gold and Silver LLC is notliable for these risks. These risks include, but are not limited to, price volatility of preciousmetals. In certain market conditions or unforeseen circumstances, such as technologicaldisruptions, you may face difficulties in liquidating your purchased products, or may not be ableto sell them at prices acceptable to you.At Quantum Leap Gold and Silver LLC, we are committed to safeguarding your privacy andensuring that your personal information is protected. This Privacy Policy outlines how wecollect, use, disclose, and protect your information when you visit our website, purchaseproducts, or engage with our services. By using our services, you agree to the practices describedin this policy.

1. Information We Collect

We collect various types of information to identify our customers individually, including:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment processors)

b. Non-Personal Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Purchase and activity on site
  • Referring/exit pages

c. Cookies and Tracking Technologies:

  • We use cookies and similar technologies to track your activities on our website and gather information to improve your experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Communicate with you about your orders, promotions, or updates
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may shareyour information with:

a. Service Providers:

  • Third-party vendors who assist with order processing, payment processing, shipping, and website maintenance. These parties are obligated to protect your information and only use it for the services they provide.

b. Legal Compliance:

  • We may disclose your information if required by law, regulation, or legal process, such as in response to a court order or subpoena.

c. Business Transfers:

  • In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to protect your personal information. This includesencryption, secure socket layer (SSL) technology, and restricted access to your personal data.While we strive to protect your information, no method of transmission over the internet orelectronic storage is 100% secure.

You have the right to:

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your personal information
  • Opt-out of receiving marketing communications from us
  • Restrict the processing of your data under certain conditions
  • Withdraw your consent where applicable
 To exercise these rights, please contact us at [Insert Contact Email].

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which itwas collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacypractices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collectpersonal information from children under 18. If you believe that a child has provided us withpersonal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "EffectiveDate" at the top of the policy. We encourage you to review this policy periodically to stayinformed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Quantum Leap Gold and Silver